Frequently Asked Questions

Our wash-and-fold service is based on the weight of the items being laundered, and that price is $1.25/pound. We pride ourselves on the affordability of our service and encourage all of our clients, both new and existing, to shop around and compare similar services. We are confident we are best in class!

When you click on the “Schedule a Pickup” button, you will be requested to enter your address, and from there it will let you know if you are within our service area.

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The easiest and most efficient way to know the weight is to physically weigh the laundry using a scale. If you do not have access to a scale, a good rule of thumb is a typical kitchen trash bag is roughly 10 lbs. This is a good barometer in the estimation of weight, but we will reweigh your laundry and update your order when it arrives at our facility.

We guarantee next-day delivery on every order, no matter the size or perimeters! During the booking process, you will be asked to select a 2-hour window in which you would like us to deliver your completed order.

You will pay for the order through our App. You’ll also have the option to set up autopay and/or schedule reoccurring pickups!

Unfortunately, we only launder items at this current time, but stay tuned for potential future services!

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No worries! You’re welcome to use a contractor-sized plastic bag, a plastic laundry basket, or even a suitcase if needed (we’ve seen it all!) If all else fails, we will have commercial-sized bags when we arrive, and we will be more than happy to bag your oversized items for you.